Provincial Beige Arches

Processing Times

Each piece is carefully prepared before it leaves the studio.

• Original & Custom Artwork: Once it is your turn on the waitlist, please allow 1-4 business weeks for the completion of your artwork & an additional 1-5 business days for dispatch.

• Ready-to-Ship Pieces: Dispatched within 2–4 business days

You’ll receive a confirmation email with tracking details once your order has been shipped.

 

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Shipping Locations

We currently ship within Australia and to select international destinations, including the United States, United Kingdom, Canada, New Zealand, and parts of Europe.

If your country isn’t listed at checkout, feel free to get in touch to enquire about availability.

 

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Shipping Rates & Delivery Times

Australia

• Standard Shipping: 2–8 business days

• Express Shipping: 1–4 business days

International

• Standard International: 7–21 business days

• Express International: 5–10 business days

Delivery timeframes are estimates and may vary depending on location and customs processing.

 

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Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees once they reach your country.

These charges are not included in your order total and are the responsibility of the customer.

 

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Packaging & Care

All artworks are carefully packaged to ensure they arrive safely. We take great care in protecting each piece during transit.

 

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Lost or Damaged Parcels

If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of delivery (or expected delivery).

We’ll work with you to resolve the issue as quickly as possible.

 

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Incorrect Addresses

Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

 

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Questions

If you have any questions about your order or shipping, feel free to reach out via our contact page.